Shipping & Fulfillment
We partner with a curated network of trusted brands and suppliers through Shopify Collective to bring you high-quality gear without unnecessary markup or delays.
Because of this model:
- Orders may ship from multiple locations
- Items in the same order may arrive separately
- Shipping timelines vary by product and supplier
Estimated Shipping Times
- Most orders ship within 2–5 business days
- Standard delivery typically takes 5–10 business days after shipment
- Tracking details are emailed as soon as each item ships
Once an order is placed, fulfillment is handled directly by the brand supplying that product. This allows us to offer better gear, better availability, and better pricing—without cutting corners.
Shipping Rates
- Shipping rates are calculated at checkout
- Some items may qualify for free shipping
- Shipping costs may vary if your order includes products from multiple suppliers
Any applicable shipping fees will always be clearly displayed before you complete your purchase.
Returns & Exchanges
Because our products ship directly from our brand partners, return policies may vary by item.
General Return Guidelines
- Returns are typically accepted within 14–30 days of delivery
- Items must be unused, unwashed, and in original packaging
- Some items may be final sale (clearly noted on the product page)
If a return is approved:
- Return shipping costs may apply
- Original shipping fees are non-refundable unless the item arrived damaged or incorrect
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, we've got you covered.
Please contact us within 7 days of delivery and include:
- Your order number
- Photos of the item and packaging
We'll coordinate directly with the supplier to resolve the issue as quickly as possible.
How to Start a Return
To initiate a return or ask a question about your order, contact us at:
Please note: Returns sent without prior approval may not be accepted.
Why We Use This Model
Our fulfillment approach allows us to:
- Work directly with expert brands
- Reduce waste and overstock
- Offer specialty gear you won't find everywhere
- Ship products faster and more efficiently from their source
It's a smarter way to build a gear ecosystem—and a better experience for you.